Process

With Impact, our process begins with a site visit to review your home and learn about your project goals. The more we glean, the more effectively we will be in helping to tailor our services to your unique needs. We want to know your anticipated shared future with the home- is it home for the next five years? Ten years? Forever home? The shorter the timeline, the more cognizant we all want to be with respect to re-sale and return on investment. Our job at this phase is to build confidence as a potential partner to help ensure that the process begins thoughtfully and efficiently. We’ll be on the look-out for any foreseeable issues, like electrical, structural, plumbing or zoning concerns. Our home visit takes between 30 and 60 minutes, depending upon the complexity of the project. If our approach is design build, we will provide you with a design fee and a conceptual scope of work and preliminary cost estimate. If we are bidding as a GC, we will provide a firm price based on previously developed plans.

Acting as your design build partner, once our estimate is approved, we begin the design process. Impact will work to match your design program with your construction budget. In this phase, we research and select materials and produce conceptual, permit and construction drawings. At each phase of the design process, Impact is providing real-time cost estimating to ensure that the design we produce aligns with our pre-established budget goals in an efficient manner. We expedite the process by creating a detailed design calendar in which tasks, responsible parties and projected milestones are outlined. As a General Contractor, we are often hired after the schematic pricing phase. This enables us to work closely with your architect and assist them with pricing revisions, value engineering, and permitting needs.

Once the design is complete and you sign the construction contract, we will pull permits and begin the pre-construction planning. Through our partners at Buildertrend, we will create your own personal web portal to your project. The portal will include a detailed construction calendar along with key milestones and selection deadlines. We’ll introduce you to our vendor network so that they can assist you with selecting and purchasing your fixtures and finishes. At this time we’re also coordinating with the local building agencies as your permit undergoes review. Importantly, we align our production schedule so as to accommodate a construction start within 2 weeks of permit release.

During construction, our project manager is coordinating a symphony of employees, subcontractors, suppliers, vendors, and inspectors—all with the goal of executing a professional, clean, quality, and timely build. Your PM will serve as your point person during the construction phase. You’ll be briefed daily on our progress and will hold weekly meetings to review progress.

When our crew has finished construction, we turn our attention to thoroughly cleaning the project site. We remove any remaining construction debris. Then we sweep, dust and mop to remove any vestiges of our work. Leaving a positive impression is paramount to Impact. We provide our clients with a warranty binder upon completion and schedule a 12-month site visit to address any seasonal warranty items.